Shipping policy

Shipping Policy

Shipping Method:

• We ship via Taiwan Post Small Packet for economical delivery
• All orders ship from Taiwan

Processing Time:

• Handmade Jewelry: 7-20 business days for crafting + 1-2 days for packaging and dispatch
• Digital Pattern Downloads: Instant download after purchase, no shipping required

Shipping Time (Taiwan Post Small Packet):

• Taiwan (local): 3-5 business days
• Asia: 7-14 business days
• Europe & Americas: 14-21 business days
• Other international destinations: 14-28 business days

Shipping Costs:

• Calculated based on destination and weight
• Actual shipping cost will be displayed at checkout

Tracking:

• Basic tracking available (depending on destination country)
• Tracking number provided after dispatch

Important Notes:

• Customs duties and import taxes for international orders are the buyer's responsibility
• Remote areas may require additional delivery time
• Handmade items require longer crafting time - thank you for your patience